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Frequently-asked Questions


Jump to: Outlook Email | Bulldog Connection | Timesheet | Network Connectivity | PeopleSoft | Contact Us


Outlook Email

Prevent BSU Email From Going to Junk Folder

  1. If email is going to the Junk email folder open that folder. If you've moved the mail to another folder, open that folder.
  2. Right click on the message that was sent from Faculty and scroll down to Junk and select Never Block Sender’s Domain (
  3. It is recommended that you use this option sparingly and avoid blocking sender domains that are known to be havens for spammers such as Hotmail, Yahoo, and Gmail.
  4. Once you have selected the option to Never Block Sender’s Domain for emails from that are sent to junk, then you will need to drag the messages from junk to your inbox.

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Bulldog Connection

What is Bulldog Connection?

Bulldog Connection is an easy way to access information from the Registrar's Office, Student Accounts, Financial Aid Office, and various other administrative departments. Using Bulldog Connection, students can enroll in classes and view grades, unofficial transcripts, the course catalog, class schedules, billing information, financial aid information, etc. 

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How do I get my Bulldog Connection password reset?

To be able to reset your Bulldog Connection password, please visit this link for the self-service password reset kiosk.

If you need additional assistance with the procedure, you may contact the DIT Support Services at (301)860-4357 or You may also stop by the office which is located at the basement level of the Thurgood Marshall Library Bldg., behind Computer Labs 090C and 090D.

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What are the minimum requirements for my PC to access Bulldog Connection?

Since Bulldog Connection at BSU is web-based, all you need on your PC is an Internet connection and a compatible browser.

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How can I enter my time sheet online?

You may enter your time sheet here.

The BSU web time sheet system is accessible from on-campus and as well as off-campus. You can use your Bulldog Connection user ID and password to submit your time sheet online.

Please note that the production database URL is different from the one used in training. In training, you use a different URL, which accesses training database.

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Network Connectivity

How can I get network connectivity from my dorm room?

All enrolled students who reside in the University dorms are eligible to obtain network connection from their dorm rooms. You can register your Bowie laptop or your personal PC to get the network connection. To gain access to the network connection, please visit the DIT Support Services, located at the basement level of the Thurgood Marshall Library Bldg., behind Computer Labs 090C and 090D.

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Do I need special software to access BSU PeopleSoft?

No. PeopleSoft at BSU is a web-based application and it does not require any special software to access it. A PC with Internet connection is all that is required with your appropriate login and password. However, you need to make sure your web browser meets the minimum requirements for PeopleSoft.

The minimum web browser requirements are:

Windows 2000

  • Internet Explorer 5.0, 5,5, 6.0
  • Netscape Navigator 6.1, 6.2x, 7.x
  • Net Comm 4.7x
  • Mozilla 1.4

Windows XP

  • Internet Explorer 6.0
  • Netscape Navigator 6.2x, 7.x
  • Mozilla 1.4

Macintosh OS 9/X

  • Internet Explorer 5.0
  • Netscape Navigator 6.2x, 7.x
  • Net Comm 4.72
  • Mozilla 1.4


  • Netscape Navigator 7.x
  • Net Comm 4.72
  • Mozilla 1.4

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Contact Us

Whom should I contact if I need help?

If you have problems with user ID/password, please contact the DIT Support Services, located at the basement level of the Thurgood Marshall Library Bldg., behind Computer Labs 090C and 090D. The phone number is (301)860-4357 and email is Support service associates are available Monday-Thursday, 8 a.m.-6 p.m. and Friday, 8 a.m.-5 p.m.

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